Gorgias in AI answers
Named 50% of the time buyers ask for the best customer support software, placing it #6 of 8.
Zendesk was named more often than Gorgias — 100% of answers against 50%.
What was measured
10 answers from one AI engine — DeepSeek (deepseek-chat) — recorded 2026-09-13.
- Answers naming it
- 5/10
- Share of mentions
- 10%
- Best list position
- #1
- Total occurrences
- 15
Named more often than Gorgias
- 1Zendesk100%
- 2Freshdesk80%
- 3Help Scout80%
- 4Intercom80%
- 5Crisp50%
- 6Gorgias50%
The questions asked
- Best helpdesk software for a SaaS company
- Intercom alternatives
- What is the best customer support tool for a small team?
- Best live chat software for a website
- Zendesk vs Freshdesk — which is better?
- How do I choose helpdesk software?
- Zendesk alternatives for a startup
- Best customer support tool for ecommerce
- What is the best shared inbox for a support team?
- Best helpdesk with an AI chatbot
Is this your brand?
This is a snapshot of one category on one day. Run a free scan on your own domain to see all of it across this engine, including the questions where you are not named at all and what to change.
Run a free scanSee the full ranking for Customer support software.