LiveChat in AI answers
Named 20% of the time buyers ask for the best customer support software, placing it #8 of 8.
Zendesk was named more often than LiveChat — 100% of answers against 20%.
What was measured
10 answers from one AI engine — DeepSeek (deepseek-chat) — recorded 2026-09-13.
- Answers naming it
- 2/10
- Share of mentions
- 4%
- Best list position
- —
- Total occurrences
- 3
Named more often than LiveChat
The questions asked
- Best helpdesk software for a SaaS company
- Intercom alternatives
- What is the best customer support tool for a small team?
- Best live chat software for a website
- Zendesk vs Freshdesk — which is better?
- How do I choose helpdesk software?
- Zendesk alternatives for a startup
- Best customer support tool for ecommerce
- What is the best shared inbox for a support team?
- Best helpdesk with an AI chatbot
Is this your brand?
This is a snapshot of one category on one day. Run a free scan on your own domain to see all of it across this engine, including the questions where you are not named at all and what to change.
Run a free scanSee the full ranking for Customer support software.